Marine Personnel Lead

Our marine client based near Glasgow are recruiting a Marine Personnel Specialist.  As a Marine Personnel Specialist you will be accountable for effective crew management activities, ensuring safety, compliance, and client engagement with a focus on delivering industry leading service.
 
THE SUCCESSFUL APPLICANT
  • Degree qualified or equivalent experience within the crewing sphere.
  • Marine Crewing and management.
  • Stakeholder management.
  • Client engagement.
  • Extensive experience in the maritime industry – with an ability to work in a global manning team with shared goals and objectives.
  • Extensive knowledge and understanding of regulatory frameworks including MLC, ISM, STCW amongst others.
  • Extensive experience managing both internal and external stakeholders, with an ability to influence and negotiate as required.
  • Proven client facing/customer service skills with experience managing complex and challenging situations.
  • Proven experience delivering against KPI’s/SLAs with a focus on client engagement and deliverables.
  • Demonstrable experience in developing teams and building awareness of our culture and values within the business.
JOB DESCRIPTION
  • Client focus – with accountability for managing client enquires and expectations on all personnel functions.
  • Overall accountability and responsibility for audit requirements within the Personnel team locally, including ISM, STCW, MLC, ISO, SOC, TMSA and other regulatory bodies.
  • Communicate regulatory and policy changes to all stakeholders and report any impact on service provision.
  • Drive continuous improvement initiatives within the teams both in Glasgow and Mumbai – leveraging on best practice and technology.
  • Drive improvements with COMPAS, including scheduling and other crewing capabilities, to drive greater efficiency.
  • Coordinate and manage scheduling cost requirements as directed by the Fleet Manager.
  • Drive key efficiencies within the department annually in line with wider Company objectives – evidencing and engaging with our Business Control and BITT teams to support, as necessary.
  • Analyse and manage onshore personnel requirements, including supporting the Head of Marine Personnel Operations with our wider workforce planning agenda.
  • People management responsibility for a team in Glasgow – including appraisal, development, and performance requirements.
  • Deputise as required for the Head of Marine Personnel Operations in their absence.
  • Manage the end-to-end seafarer journey in relation to disciplinary and Personnel matters - ensuring compliance against P010 procedures and regulatory requirements.
  • Manage Standards for Training, Certificate and Watchkeeping Convention (STCW) including certification requirements by rank, updates as well as ensuring greater knowledge and understanding within the local manning team.
  • Attend and represent the Company as required, at network and client functions, with a focus on continually developing professional network both in the UK and internationally.
  • Occasional travel as required to group Company and client offices.
  • Other tasks and adhoc project work as deemed necessary and relevant by the Company.
REMUNERATION PACKAGE ON OFFER
 
Competitive Salary and Benefits Package.